You can claim up to £10,000 if you’re owed money for work you’ve done, for example if you’re self-employed. If you’re owed money for work you’ve done You must claim within 6 years of them knowing the repairs needed to be done. There’s a time limit for claiming for repairs that your landlord knew were needed but didn’t fix in a reasonable time. You might need to get legal help from an adviser or a solicitor. It can be difficult to decide how much compensation to claim. They’ve repaired it but you’re claiming compensation of up to £10,000Ĭheck which repairs your landlord is responsible for if you’re not sure.Ĭompensation could be for things like inconvenience, stress, cleaning or extra heating costs. They haven’t repaired it and the estimated cost of repairs is up to £1,000 You can make a small claim if your landlord is responsible for repairing something and either: If you rent and have a problem with repairs Sometimes you can have rights for longer than 6 years - contact the Citizens Advice consumer service to find out more about this. You have the right to make a claim up to 6 years after you paid for the service or product. You can also make a small claim if you’ve paid for a service or product you haven’t received. You can make a small claim for up to £10,000 if you have a problem with something you’ve paid for - like poor service or a faulty product. If you’ve had a problem with a service or product The rules about making a small claim depend on what the claim is for. Sometimes, just starting a small claim is enough to make the person or business you’re claiming against pay, so you might not have to go to court at all. If you have a different type of problem, you can get advice on mediation from the Civil Mediation Council. This can involve mediation and is a way of trying to solve problems without going to court. You can check our advice on solving consumer problems, including how to use ‘alternative dispute resolution’. Get help from your nearest Citizens Advice - they can advise you about your case and how much you could claimĬheck if you can get low cost legal help - but be aware the cost of a solicitor might be more than any compensation you getīefore you start a small claim, try to solve the problem another way if you can - for example, by making a complaint or using formal mediation. If you decide you want help with your claim, you can: They’re meant to be simple, so you probably don’t need a solicitor. Small claims are sometimes called ‘money claims’. accidents when you’ve been injured - for example, a car accident.disputes with your landlord - for example, if they haven’t done minor repairs.You can use small claims for things like: Small claims are never usually for more than £10,000. They’re often used to get compensation or your money back if something’s gone wrong. Small claims are for simple cases that don’t involve large amounts of money or complicated issues.
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